Shipping FAQs

When will my item ship?

All items will be ready to dispatch in 1–3 business days as some orders may be made-to-order if I don't have it in stock. If the item you ordered is a larger, more complex piece, the finished product may take up to two weeks (such as a chuppah mezuzah since we need to collect your broken glass pieces for your order). You may contact me at info@marcelarosemberg.com or call at (905) 269-0204 for any inquiries about your order.

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

Should you have any questions or doubts regarding this topic or other topic, don’t hesitate to contact me. I’m always here to help along your purchase experience!

All products are shipped from Canada.

Returns & Exchanges

Not accepted, but please contact me if you have problems with your order.